Shipping and Returns Policy


Hong Kong SF express to-door service is suspended due to recent COVID situation. Please provide SF pick up point code to speed up delivery process. Thank you for your cooperation.

Click here to find your closest SF pick up point.


OOFOS HK ships throughout Hong Kong. We offer the following shipping options:

Hong Kong, Kowloon and New Territories:

Free shipping (2-3 working days delivery).

For more information about a specific location, please contact us.

  1. Within 7 Days of receipt
  2. Brand New and no significant damage
  3. Original Condition with tags intact
  4. Original Packing
  5. Pack your items and return to our office*

Please allow 3-5 working days for us to receive your return and examine the product.

*Customers have to return the items to our office at its own cost.